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I invested 2 hours as well as a half at AA counter and didn't have the selection as I are already told or to unfastened my ticket and go house
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I value you are experiencing a merger plus some staff members could be a lot less than thrilled, but this Mindset should not be apparent in your customers who are merely contacting to obtain some help.
Modern flight from Austin to Ft Myers on which I had asked for wheelchair assistance didn't offer any jetway assistance and absolutely nothing in Ft Myers from plane to baggage claim and NOONE to question.
On Jan tenth 2014, we had a return flight from Miami to Seattle. This was a direct flight which must have been 6.5 hrs. We boarded about thirty min late, only to hear in the captain that we have been continue to waiting for fuel and still did not have affirmation concerning when, but that it would get not less than 20 min to refuel. At last soon after 1 hour around the plane, we had refueled, only to listen to that an armrest was broken and we were being watching for a fix. We had been about the strategy for 1.5 hrs, in advance of take-off. WHY, would you board passengers on that long of the flight BEFORE refueling, In particular not obtaining an ETA for that gas?
We procured spherical journey connecting flights via Charlotte from Boston to Aruba for 11/28/2015. We paid out additionally for your “extra place†seating. No wherever were we educated that these “further place†seats didn't present you with a reclining solution. After we arrived in Charlotte, we boarded flight 874 only to b instructed from the Captain that he required to do some “regimen maintenance†that may take a “jiffy†ahead of we left, simply because he “wouldn't be capable of depart Aruba in time†if he waited to own it accomplished finished there.
the AA human being on the AA terminal to get extremely snide, when in reality I had carried out everything in my Manage to have towards the aircraft within a timely manner.
I live in NYC and operate in The style company producing 30k a 12 months, so buying a $360 flight was a tremendous offer for me. I a short while ago used for and acquired the AAdvantage credit card because as a result of business enterprise I will now be bicoastal and touring NYC-LA really usually, which was The rationale for my final trip. I are flying AA for a few years which is why I selected them as my airline of choice for my approaching bicoastal occupation. On my previous flight #738 on March 25 2013 they shed my baggage and it's been over per week now. Because of the character of my flight I'd a lot of valuables in that bag. I am in Vogue and have been gathering unusual and expensive parts all over my lifetime, lots of which I brought with me and also have gathered on travels that I've flown with your business.
booking reference MKFCFC I am addressing this letter to you to precise my dissatisfaction about your services with regard to the flights referred to above.
I have to confess that I was selfishly delighted to have the ability to guide my flight in advance of all of your current other buyers and which the agent was capable to get rid of the costs.
I'd a very difficult encounter these days seeking to e book an easy vacation for my spouse And that i from phx to sfo. To begin with your website claimed their ended up no flights. I modified browsers and acquired close to the close on the scheduling but regrettably entered my wife’s benefit variety Improper and the website wouldn't let me improve it. After i went back again to begin all over again it had exactly the same Erroneous variety and would not let me continue on. I then went Full Report to a third browser obtained all the solution to the top and the worth for financial state coach arrived up $4258.
I flew from Orlando to Dallas to Las Vegas yesterday and when I acquired property and unpacked, I observed amongst my merchandise was missing from one of my checked luggage.It was a shaving kit which was in a very zippered pocket on the outside of a bag. I named purchaser service in Las Vegas and was explained to there is nothing they could do.
even so ihave not been privileged to improve seats on British airways part of my flight.My locator no. is AUOANL.My wife is amazingly let down just after staying faithful to American for over 20 years.